We build AI chatbots for websites and WhatsApp that answer customers in Arabic and English, capture their details, book appointments and hand over to your team when a person is needed. For companies in Dubai, Abu Dhabi, Sharjah and across the UAE.
Virtuloom is an AI chatbot development company in Dubai. It builds chatbots for websites, WhatsApp, Instagram and Facebook Messenger that are trained on a business's own content, reply in Arabic and English, capture leads into the CRM, book appointments and pass difficult conversations to a human with the full chat attached. Chatbots can grow into AI agents that take actions such as sending quotes or updating orders, and the same team builds the website, software and marketing around them.
Old chatbots followed a fixed script and left people at dead ends. Modern AI chatbots hold a real conversation, understand questions written in Arabic, English or a mix of both, and know when to stop and hand over. These are the jobs we build them for.
The same build, tuned to how each industry sells. A few of the cases we see most often in Dubai and the Emirates.
Answer listing enquiries from portals and ads, qualify buyers and tenants on budget and area, book viewings into the agent's calendar and keep the lead warm until the viewing happens. See our guide to AI automation for Dubai real estate.
Book and confirm appointments, answer questions about services and insurance, send pre-visit instructions and reminders, and route medical questions to staff rather than answering them.
Take reservations and delivery orders on WhatsApp, answer menu and allergen questions, and handle the Friday evening rush without a person stuck on the phone. More in AI agents for restaurants.
Track orders, handle returns, recommend products from your catalogue and recover abandoned carts through WhatsApp, connected to Shopify or WooCommerce.
Answer availability and price questions, book test drives, collect licence and ID documents for rentals, and follow up with quotes.
Qualify enquiries, share brochures and price lists, collect documents and book consultations for law firms, accountants, consultants, contractors and trading companies.
The chatbot reads your website, price lists, policies and past conversations, and we test it against the real questions your customers ask before it goes live.
We set up the official WhatsApp Business API on your number, with templates approved and the green tick application handled, so the bot runs where UAE customers already message.
Prices it is unsure of, complaints, medical and legal questions and anything outside its scope go to a named person on your team with the chat history. It never guesses.
Every answer is checked in both languages, including mixed-language messages, so the Arabic experience is as good as the English one.
Start with a chatbot that answers and captures. When you are ready, the same build takes actions: quotes, bookings, CRM updates and payments links. See AI agents in Dubai.
The WhatsApp number, accounts, API keys and code are in your name, with documentation, so you are not locked in to us or to one AI vendor.
A 30-minute call: what customers ask most, which channels matter, which tools the bot must connect to, and what must always go to a human.
A written scope with the bot's jobs, its limits, the channels, the integrations and a fixed price.
We load your content, prices, policies and tone, in Arabic and English, and write the handover rules.
Website widget, WhatsApp Business Platform, Instagram or Messenger, plus CRM, calendar and store connections.
Your staff throw real questions at it. Every wrong or weak answer is fixed before a customer sees it.
Go live with monitoring and a monthly review of the conversations it could not handle, so it keeps getting better.
Virtuloom is an AI chatbot development company in Dubai that builds website and WhatsApp chatbots for businesses across the UAE. It is based at Office 33, Astral, Sheikh Zayed Road, Dubai, and builds in Arabic and English.
A chatbot answers questions and captures details. An AI agent also takes action, such as booking an appointment, updating your CRM or sending a quote. We build both, and a chatbot we build can be upgraded into an agent later without starting again. Our post on AI agents for Dubai businesses goes deeper.
It depends on the channels, the integrations and how much content the bot needs to learn. A website chatbot that answers and captures leads is the smallest build; a WhatsApp bot connected to your CRM and calendar is larger. We give a fixed quote after the discovery call. Our guide to AI agent costs in the UAE explains what drives the price.
Yes. We build on the official WhatsApp Business Platform, which is where most UAE customers prefer to message. We handle the number setup, template approvals and the connection to your CRM. See WhatsApp AI automation in Dubai and our guide to WhatsApp AI agents for UAE businesses.
Yes. The chatbot detects the language the customer writes in and replies in the same one, and handles messages that mix Arabic and English. Tone and dialect are set with you during testing.
A website chatbot with a clear scope is usually live within a few weeks, including testing with your team. WhatsApp bots add time for number verification and template approval, and bots with several integrations take longer. The timeline is in the written scope before work starts.
It says so and hands the conversation to a named person on your team, with the chat history and the customer's details. It does not guess at prices, availability or medical or legal questions. These rules are written into the scope and tested before launch.
Yes. We connect to HubSpot, Zoho, Salesforce, Odoo and most CRMs with an API, as well as Google Calendar, Microsoft 365, Shopify and WooCommerce. If your CRM has no API we look at exports or a small custom integration.
Yes. We work with businesses across the UAE and the GCC. Discovery and testing are done remotely, and we visit on site when it helps, for example to map how a clinic or showroom handles enquiries today.
Yes. Most clients start with one channel and one job, such as answering and capturing leads on the website, and add WhatsApp, bookings and CRM actions once the first bot has proved itself.